Ravi Kapoor
Customer Success · Support
RK
Ravi Kapoor
memberOnlineCustomer Success
ravi@planna.appMumbai, INGMT+5:30 · 20:55 localJoined Nov 8, 2022
Active Tasks
4
in progress
Completed
156
all time
Utilization
65%
26/40h this week
Tenure
3y 7m
since Nov 2022
Recent activity
No recent activity.
Current tasks
No assigned tasks.
Skill matrix
84% avgCustomer Empathy92
Troubleshooting85
Product Knowledge88
Writing80
Onboarding82
Escalations78
Weekly workload
Capacity vs utilizedOptimal
Utilized26h / 40h
4
Active tasks
156
Completed
14h
Available
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